Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us we missed a betting site worth covering? This page explains how Best Sports Betting works, what we can help with, and the best way to reach us.
What we can help with
Best Sports Betting compares and ranks the best sports betting sites in Singapore based on odds and pricing, market coverage, bonus terms, live betting features, banking options and payout speed. We're a review and comparison site, not a bookmaker — we don't take bets, hold customer funds or process withdrawals for anyone. That means there are things we can help with and things we genuinely can't.
- Corrections and accuracy: If a bonus figure, wagering requirement, payout method or licensing detail on this site looks outdated or wrong, tell us. We fact-check regularly, but betting operators change terms often and we'd rather fix it fast than leave stale information up.
- Suggestions: If you think a betting site deserves a place in our rankings, or you've had a notably good or bad experience with one already listed, we're happy to hear it as part of our ongoing research.
- General feedback: Comments on how we present odds comparisons, bonus breakdowns or our responsible gambling guidance are all useful to us.
What we can't help with
Because we don't operate any betting site ourselves, we're not able to assist with individual customer accounts. If your query involves any of the following, you'll need to contact the betting operator directly through the support channels on its own site or app:
- Depositing, withdrawing or a delayed payout on your betting account
- Verifying your identity (KYC) with a specific operator
- Claiming or querying a welcome bonus, free bet or promotion you've already signed up for
- Closing an account, self-exclusion, or setting deposit and loss limits
- Disputes over settled bets, voided markets or odds errors on a placed wager
For self-exclusion or setting personal betting limits, most licensed operators have dedicated tools in the account settings of their app or site. Our Responsible Gambling page has general guidance on where to find support if betting has stopped being fun or affordable.
How our reviews and rankings work
We're sometimes asked whether operators can pay to move up our rankings. They can't. Sites like BK8, Gembet and 1xBet and the others featured on this site are scored against the same set of criteria — odds quality, market depth, bonus terms including wagering requirements, live/in-play features, banking options and payout speed. Some operators pay us a commission if a reader signs up through a link on this site, and that relationship is disclosed openly wherever it applies. Commission never buys a higher position or a better editorial score.
If you think a specific ranking doesn't reflect an operator's current offering, that's exactly the kind of feedback we want to hear about — send us the details and we'll take another look.
Before you reach out
A few quick checks can save you time:
- Read our Terms and Conditions if your question is about how this site itself operates, including our affiliate relationships and content use.
- Check the operator's own help centre or live chat first for anything account-specific — most licensed betting sites in Singapore staff support around the clock, and they'll always resolve individual account issues faster than we can.
- If you're contacting us about a correction, include the specific page and the detail you believe is wrong (a bonus amount, a wagering percentage, a payout timeframe) so we can verify it quickly against the operator's current terms.
Who's behind this site
You can find more on how we approach research, scoring and independence on our About Us page. In short: Best Sports Betting is run independently of the betting operators it reviews, and our job is to give Singapore bettors a clear, honest comparison — not to talk anyone into signing up somewhere they wouldn't otherwise choose.
A reminder on responsible betting
Sports betting carries a real risk of losing money, and nothing on this site should be read as a guarantee of winning. If you're contacting us because betting has become difficult to control, please also visit our Responsible Gambling page, which lists tools and support options available to bettors in Singapore. Betting is intended for adults aged 21 and over, and it should always stay within what someone can comfortably afford to lose.